Monday, November 02, 2009

Testimonial from Charlie Parent - Richard and Laura Miller

Hi Puppy Cottage,

For the two months you looked after Charlie while myself and Richard were back in England, as well as all the times beforehand when we were on holiday etc, we were always so happy to leave her in your capable hands and felt safe in the knowledge that she would be looked after with proper care, love and affection. Being away from Charlie for ten weeks was so hard for me - I watched her on your CCTV service once but this made me miss her even more!! But I knew that she would be fine with you guys and enjoying her stay with you.

For anyone that is looking for boarding or grooming services in KL I cannot recommend Puppy Cottage highly enough. All of the dogs that you look after are so happy to be in your care and treated just like family pets.

One thing I will always remember is when we dropped Charlie off to stay with you for almost three weeks while we returned to England for a holiday in 2008. At the time that we left her Charlie was receiving medication and treatment for her skin and coat - Pugs are prone to skin problems and her coat was suffering terribly. We felt so guilty leaving her but were at the same time happy that she was staying with you guys where we knew she would be watched over carefully. We were confident that you would make sure that she was given her medication and oitment as prescribed by the vet and would let us know if there were any problems. When we collected Charlie from Puppy Cottage we were delighted to see that she had totally recovered and her skin and coat were in the best condition ever! This really is a credit to all of the staff at Puppy Cottage that you really do care about the welfare of the animals and listen to the owners and their concerns.

I think that Charlie's time with Puppy Cottage has benefitted her in that she did not get to meet other dogs a lot - there were no other dogs in our apartment block etc - and therefore she got used to being in the company of other dogs. Ryan I am sure you will remember how scared Charlie was the first time we left her with you way back in 2008 and seeing the pictures of her playing with Suki and Nila were just wonderful - we have you guys to thank for enabling Charlie to mix with other dogs without being frightened.

Lastly we have to thank you for introducing us to Dr Karu who organised all of Charlie's immigration requirements. Without your help we would have never been able to get Charlie back to the UK so both myself and Richard would like to say a huge thank you to all of you at Puppy Cottage for all of your help and support over the last two years.

Myself, Richard and Charlie wish you guys all the best for the future and will always be grateful to Puppy Cottage for looking after Charlie so well for us during our time in KL.

Thank you again

Laura, Richard and Charlie

Disclaimer: Letter and Picture posted are properties of Charlier's owner. You may not alter, transform, or build upon this work before obtaining their permission.

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