Showing posts with label Day Care. Show all posts
Showing posts with label Day Care. Show all posts

Monday, January 10, 2011

Testimonial from Tommy & Chewy Parent - Vijay & Vivien

Dear Ryan, Rachel and the Ace Team @ Puppy Cottage,

In the course of our having two wonderful additions into our family in the form of Tommy & Chewy, we as owners had the odd encounter such as last minute vacation plans, emergency family requirements, a sudden day-sitting request, and the ubiquitous grooming need. Our lives definitely have a much smoother feel to things with you guys being always ever helpful and open to our crazy schedules to accommodate our calls.

When you love your dogs as much as we do, it does get sticky in finding a place that houses them safely, happily and hygienically to ensure your darling mutts get the least interruption to their routine as much as possible when you need to have external help on things. We can never marvel enough at how happy and settled our dogs are when we welcome them home nor can we appreciate enough the top rated job done in keeping them groomed. What's more we've seen an amazing change in their socialising skills in the environment that Puppy Cottage has created.

How can we thank you guys enough? I really doubt there will ever be a bottom line! You guys are real angels and we highly recommend your passion, effectiveness and professionalism in handling all matters relating to the welfare of our dogs, to other dog owners who are looking for an alternative that goes beyond your dog being just a number in the cage. The only cushy pad your warm furry darling will be snoozing in will be the safe enclosure that they call sleep pad. Given our no-cage policy, we have seen the positive side of allowing your dogs to mix healthily with other furry friends and if you want peace of mind, you really don't have to look further than here. Your darlings are kept free to roam within a place that enjoys secured frontage - with ever human visitor allowed inside and supervised in person only if Ryan / team beeps them in. Now, that's peace of mind indeed.

We wish Puppy Cottage all the best and hope that you will come over to visit us in our new home in Australia! We are sure that Tommy and Chewy will be ever ecstatic in seeing you guys again!

ps: Tommy and Chewy would like to add a point or two:

"Hi guys! We had such a bark of a time enjoying the couch and learning about doggy tricks and pawing the odd treat. Love the birthday toys we got during our long stay with you. If it wasn't for you guys, we would have missed our masters SO much during their long one-year travel. All our wet kisses, furry hugs and woofing gruffy good wishes to you and know that we'll always look forward to seeing you again... love to show you how we smell out those 'roos!"

Disclaimer: Letter and Picture posted are properties of Tommy & Chewy's owner. You may not alter, transform, or build upon this work before obtaining their permission.

Thursday, August 05, 2010

Testimonial from Harley, Pickle and Ruby - Jojo Struys

"When my pugs were boarding at Puppy Cottage, I thought it was great that they weren't locked up in a cage. They got to hang out with the other small dogs so they had this active social life when I was away haha. I think they had a lot of fun there, well that's what they tell me anyway *wink* The dogs were well looked after and the staff all seem really friendly. Thanks for looking after Harley, Pickle and Ruby for me!" Jojo Struys



Disclaimer: Letter and Picture posted are properties of Harley, Pickle and Ruby's owner. You may not alter, transform, or build upon this work before obtaining their permission.

Thursday, January 07, 2010

Testimonial from Lucky Parent - Fabian and Willa Solibun

Dear Puppy Cottage,

Thank you so much for taking care of Lucky during her 4 months stay there.

Lucky is our mischievous but loving Border Collie, which we love to bits. Early this year, we made a decision to do a major renovation on our house. During the renovation period, we had a hard time keeping her in our rented apartment. She is really a spoilt brat and when it came to board her we searched high and low for a suitable place. We actually tried a couple of places before, but often found her either lonely or ended up with skin problems.

Hence, we turned to the Internet in search of a safe/clean place to board her for this long duration. We ended up on the Puppy Cottage blog and reading the testimonial from Elena and Max. We called the next day and thanked God there was a place for her.

Lucky was unfortunately not socializing well with other dogs. We were a bit nervous when we sent Lucky on the first day. Could she adjust well now that there were suddenly other dogs around?

Every morning both of us would go to our office and log on to the web cam to see how she was doing. We were both so happy when we saw Lucky playing with other dogs and it seems that she has a thing for Golden Retrievers. We then felt rest assured that she will be fine.

Another thing that we notice was when we visited her on weekends; her fur was shiny and soft. My husband has always disagreed with my amateurish way of grooming Lucky due to this one attempt where I kinda over did it. Hence, we decided to leave it to the expert and we are so fortunate that we could still now send Lucky to Puppy Cottage for grooming.

Lucky now enjoys her new house. There are changes in her after her stay at Puppy Cottage.. She is now not that nervous when she is around other dogs. We also saw another side of her, where she is really protective over her loved ones…She doesn’t normally bark but now, she’ll let us know when a stranger is at our front gate. I guessed she picked that up from there as well (If you visit Puppy Cottage, you’ll understand what I mean).

Thank you again to the crew and fellow occupants of Puppy Cottage for taking care of Lucky and making her stay a pleasant one.

-Fabian & Willa-

p.s: Attached is a picture of Lucky and her new partner in crime Count Dooku



Disclaimer: Letter and Picture posted are properties of Lucky's owner. You may not alter, transform, or build upon this work before obtaining their permission.

Monday, January 04, 2010

Lucky Star!!!

Hi all,

A Lucky star has fallen into Puppy Cottage for four months. Oh yea, four great months!!! She had told us that her planet is under major renovation, thus the need to stay on our earth.

Lucky is a female Border Collie, which is our very first border collie star to board with us.


Lucky was a very shy and timid border collie. The first few days, she will hide in her UFO whenever she saw us coming. She did the same thing with the rest of her earth doggie friends.

However, with our patience and love, we finally manage to win her heart and from that day onward it was just fun, laughter and trust between Lucky and us.

Furthermore ,being the only alien dog in Puppy Cottage, Lucky is not used to being with the earthly dogs. Since we mentioned about it, she might not even know what does dogs mean.

As a Border Collie herself, Lucky pick things up relatively fast and she manage to get used to Puppy Cottage environment rather quickly.

Within a week, she started playing with other dogs and she loves Husky, Beagle, Labrador and her lover, a Golden Retriever.

Did we mentioned lover?

Yes, Lucky falls in love with a handsome and charming Prince, who is a Golden Retriever. Both of them will play, love each other and of course protect each other. It is a joy and fun to watch their lovely nature towards each other.

The Thai Prince is currently having his holiday with us in Puppy Cottage before he plans to fly to Australia. If you would like to read more about his stay with us, pls click here.

Below is a picture of the two lover:



Another great act from Lucky, the super sonic charge from her while greeting us is always a nice gesture from her. Sometime the impact can be so strong, her weight alone will make us fall.

Below is a picture of her doing her stunt (Luckily I still manage to hang on to snap a picture of her :P)



Below is a picture of her with Charlie (a show quality beagle whom demand his owner to bring him to Puppy Cottage whenever he feels boring):



After the funfilled four months, Lucky has finally flew back to the planet she called home.

However, we will miss her tricks and joy that we had together in Puppy Cottage.

We would like to wish Lucky and her family all the happiness in their newly renovated planet.

In addition, we would like to thanks Lucky and her owner for trusting our planet temporarily and us, Puppy Cottage in taking care of Lucky.

It has been a pleasure to have you with us!

P/S: Heard that Lucky has a new partner in crime called Count Dooku. :) Hope to see the two of you in our Cottage real soon...

Sunday, January 03, 2010

Term & Condition of Puppy Cottage :P (Tommy & Chewy = TC = Term & Condition)

Hi all,

Puppy Cottage has introduced new term and condition (T&C) for all our boarding and grooming guests. This new T&C have changed the lifestyle in Puppy Cottage significantly.

The T&C will be implemented for at least a year.

With the implementation of the new T&C, we have seen a significant improvement in the greeting and welcoming department. The playing became lively and enjoyable. In addition, the routine became more stringent yet easy to be followed by others. Furthermore, everybody have become more alert and the greetings of new friends are friendlier and warmer.

Lastly, security was tighter ever since the introduction of the new term and condition.

Now, allow me to introduce the new term and condition to all of you -----> (T&C) TOMMY & CHEWY !!

Handsome Tommy

Macho Chewy

HISTORY/ PAST

A little bit of background on how we drafted the new Term & Condition of Puppy Cottage.

Both of them came to us when they were still puppies and Tommy is the older brother of Chewy.

Tommy is a Silky Terrier and he was an anti social dog. Does not want to play with the rest of the dogs. Rather be alone and bark at any dogs whom wish to play with him.

AKA as Teddy Bear

On the other hand, Chewy, a West Highland White Terrier, a playful and active little boy, will storm his way into our cottage everytime he is at our door and start to play and wrestle his friends.


The Boss


PRESENT

These two little cute fellas are superbly alert, will bark on any moving object (human included). When you pay us a visit at Puppy Cottage, you will surely be greeted by them without fail! If you don't believe us, do drop by and you will know. :P

Wrestling with each other

Standard Operating Procedure

Both smarties, have a set of standard operating procedure to follow everyday.

Morning: In the morning, being awaken by the sound of food preparation, they will be waiting anxiously in their suite to come out and have their usual morning business done. Once done, they will make sure they are the first to be queuing at the day care door, and the reason is because it is feeding time!

Where are the food?

Once the makan (breakfast) session is over, Chewy will wait anxiously to get back inside to greet all his morning friends, while Tommy will wait at the other exit!

Not so fast Tommy boy, you will have to follow Chewy back inside the day care room again. Once all the friends are fed, Tommy boy will be the first to rush out of door and out to the play area to......Poo! Ahhh....Relieved...Now we know why (a bit of bad habit though)... :)

I am relieved!

Day Time: During the day, it is all about Fun ~~ Playing ~~ Sleeping!!! Inviting their friends to play with them and at the same time, making sure the security in Puppy Cottage is safe (barking :P )

Did we actually mentioned that both of them invited their friends to play? Yea, you read it right, Tommy now is a change man! He started to accept the doggie friends around him and will start the initiative to play with the rest of his doggies friend.

Quote "you are still able to teach an old dog new tricks!"

Chewy is the head of the security in our Cottage. He kinda boss the rest around him. When he is asleep, nobody dare to go near him and usually the new member whom does not know the routine of the BOSS, will be given a warning by the BOSS.

The Boss taking his usual nap on his sofa

Sleeping Time: Somehow, both cuties, has a clock in them because when it is bed time, they will be the first to go in.

All our regular customers in Puppy Cottage loves Tommy and Chewy. They are a pair that can't be ignored. Tommy usually will lead the barking and Chewy will be sitting next to him, waiting to be touched rather than bark.

Even newspaper writers, magazine writers and photographers love them! Below are the pictures taken by them:

Pets Magazine, Issue no. 35, January/ February 2010 - Puppy Cottage Voted 5 Stars Hotel

News Straits Times Press, Streets, January 20, 2010 - Sit, Roll Over and Stay in Comfort

In addition, a special thanks to their handsome and beautiful owner for allowing us to have Chewy as the grooming model for our Groomers Connection Academy flyer.

Below is the picture taken from the handsome Chewy for our flyer.




Outing

Chewy was brought out with us to Doggie Day Out, whereby Gromers Connection Academy is the proud sponsor of the event...however, Tommy did not join us, because as part of the security team, he got to take care of his friends and wait for the next day out. Below is a picture of Chewy being groomed to be at his best during the day.

Preparation for the handsome boy

On our second outing, this time both of them came with us. Headed to Healing Pets Veterinary to see the handsome vet, Dr. Steven for medical check out together with vaccination...both brave soul did not even show sign of fear. Chewy really show the spirit of highlander (the true spirit of the Scottish), which we guess has been passed down to his brother, Tommy as well.

Part II to be continue. Stay tune.

Monday, November 02, 2009

Testimonial from Charlie Parent - Richard and Laura Miller

Hi Puppy Cottage,

For the two months you looked after Charlie while myself and Richard were back in England, as well as all the times beforehand when we were on holiday etc, we were always so happy to leave her in your capable hands and felt safe in the knowledge that she would be looked after with proper care, love and affection. Being away from Charlie for ten weeks was so hard for me - I watched her on your CCTV service once but this made me miss her even more!! But I knew that she would be fine with you guys and enjoying her stay with you.



For anyone that is looking for boarding or grooming services in KL I cannot recommend Puppy Cottage highly enough. All of the dogs that you look after are so happy to be in your care and treated just like family pets.



One thing I will always remember is when we dropped Charlie off to stay with you for almost three weeks while we returned to England for a holiday in 2008. At the time that we left her Charlie was receiving medication and treatment for her skin and coat - Pugs are prone to skin problems and her coat was suffering terribly. We felt so guilty leaving her but were at the same time happy that she was staying with you guys where we knew she would be watched over carefully. We were confident that you would make sure that she was given her medication and oitment as prescribed by the vet and would let us know if there were any problems. When we collected Charlie from Puppy Cottage we were delighted to see that she had totally recovered and her skin and coat were in the best condition ever! This really is a credit to all of the staff at Puppy Cottage that you really do care about the welfare of the animals and listen to the owners and their concerns.



I think that Charlie's time with Puppy Cottage has benefitted her in that she did not get to meet other dogs a lot - there were no other dogs in our apartment block etc - and therefore she got used to being in the company of other dogs. Ryan I am sure you will remember how scared Charlie was the first time we left her with you way back in 2008 and seeing the pictures of her playing with Suki and Nila were just wonderful - we have you guys to thank for enabling Charlie to mix with other dogs without being frightened.

Lastly we have to thank you for introducing us to Dr Karu who organised all of Charlie's immigration requirements. Without your help we would have never been able to get Charlie back to the UK so both myself and Richard would like to say a huge thank you to all of you at Puppy Cottage for all of your help and support over the last two years.

Myself, Richard and Charlie wish you guys all the best for the future and will always be grateful to Puppy Cottage for looking after Charlie so well for us during our time in KL.

Thank you again

Laura, Richard and Charlie

Disclaimer: Letter and Picture posted are properties of Charlier's owner. You may not alter, transform, or build upon this work before obtaining their permission.

Wednesday, October 21, 2009

The Joy of a Pug!!!

This story is about a female pug whose name is Charlie.



Charlie has been our regular customer since she was a puppy. Never fail to entertain her friends in our cottage and of course us, every time she stayed in our cottage.

Richard and Laura Miller, her owners are currently in England. Charlie would has to stay with us for two months due to immigration matters.

Yes!!! You guys have read it correctly; she will be migrating to ENGLAND.



We will surely miss her!!! However, let’s not dwell on the sadness but let us share the happy time we had with her.

Do you know who is Charlie Chaplin, the famous comedian? Well, she is our very own Charlie Chaplin in our Cottage, though she is a girl. :P

A source of entertainment for her friends in Puppy Cottage. Her joyful character is a joy to Puppy Cottage's customers and lastly she never fails to keep us entertained.



In addition, Charlie loves to sing her heart out in Puppy Cottage just like Charlie Parker, a famous jazz musician. Never once, she fails to welcome her friends from outside our entrance and she will sing to them until they greet her inside our cottage. With her funny jazz barks and breathing, it always nice to have a cup of coffee and a cookie to enjoy her music. :)

Charlie has many friends in our cottage since she was a puppy and we are sure she will be missed by all her friends. During her 2 month stays with us, Charlie had a best friend whom is 8 months old black pug name Suki. Suki loves to cuddle beside Charlie during her nap. Basically, the two of them will eat, sleep and play together. Can't be separated!!! Below are pictures and a slide show of Charlie together with her best friend:

Pictures:



Slide Shows:



Charlie celebrated her birthday in our Cottage and we have prepared a sumptuous fine dinning for her dinner. Chicken with Tuna chunks, added with cherry tomato and Cottage Cheese. Yummy right?

Below are some of the pictures taken while she was enjoying her meal:





Oh yea, we forget to mention that Charlie was also on one of the magazine that featured us. Click here to see beautiful Charlie on the magazine.

We would like to thanks Charlie and her owner for trusting us in taking care of Charlie.

All the best to the three of you...

Thursday, December 04, 2008

Part 4 - Nila Depart from Puppy Cottage to Melbourne, Australia

Continue...

Last Month

The last month of Nila stay with us were mixture of emotions. Why?

First of all, we were happy because Nila is finally able to be with her parent!!! Isn't it a happy and lovely feeling?

Well, as for us, we do feel sad, after all Nila has been a part of us for more than 6 months. The moment when Nila played with her friends, being the big sister in our cottage and give warning to her friends whom disturb her while see was asleep, those were the good old memories that we will always cherish.

In addition to our emotional feeling, we have to ensure Nila's health is at her optimal condition. The down under country is strict with their ruling.

Pre-Departure Day/ Preparation (19.11.2008)

On that day, while packing Nila personal belongings (ie. food bowl, towel, toy), our hearts felt heavy (guess she has really became a part of us). In addition to her belongings, we have also pack two of her favourite toys which she enjoyed during her stay with us.

We have also ensured that she had sufficient water and food during the travelling period to Australia.

In the midst of packing, Nila's owner gave us a ring. We have given them assurance that everything is OK. From the conversation, you can just imagine how anxious and excited they are.

As the day begun to tick down, Nila felt something was going on. How do we know? She did not played like usual anymore. Well dog does has a superb six sense, don't there. :D

Below is picture of Nila's Crate that we have prepared for her:


Day of Departure (20.11.2008)

The big day has arrived. Started off the day by grooming Nila. Gosh...does she look beautiful after her grooming session.

Dr. Karu came around 12pm to pick up Nila, all of us gave Nila one last hug before Dr. Karu brought her to the airport.

The moment of truth has came. Guess, we felt happier for her than being sad because she was just eight hour away from seeing her parent.

We will miss her enjoyment look of being groomed in our grooming room every Thursday, though it requires a lot of effort from us. (because of her long and thick fur) However, we persevered with it because we knew how unpredictable Melbourne weather can be and hopefully it will keep her warm during the cold night. :)

Called Dr. Karu in the evening to ensure Nila is alright and everything is going according to plan. Well the answer given by him was favourable. Nila was checked in and ready to be flown to Melbourne.

Below is a slide show on some of the pictures that were taken during her last few days with us:


Arrived in Australia (21.11.2008)

Anxiously text Elena in the morning to enquire on Nila arrival in Australia. Elena replied:

"We are with Nila now. She's great! She is playing and so excited!!! Her fur looks great and so healthy!!"
Below are pictures of Nila in Melbourne, Australia, with her owner, Max and Elena.

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Disclaimer: Pictures posted in the slide above are properties of Nila's owner. You may not alter, transform, or build upon this work before obtaining their permission.

To sum it all up, we, Puppy Cottage had a wonderful time and experience with Nila. Seeing her from a baby girl to a grown up girl; whereby she had learn to socialise with other dogs, shared her food and toys with the rest of her friends, and protecting her friends from being bully (alpha female) by other dogs are simply awesome!!!

To Max and Elena, we would like to thank you for trusting us so much in taking care of your beloved daughter, Nila. Appreciate it!!!

If you all have miss the earlier Parts of Nila story in our Cottage, please click on the following:

Click here for Part 1.
Click here for Part 2.
Click here for Part 3.

Lastly, Nila has sent a letter to all her friends in Malaysia. Click here to read the letter.

The End


Sunday, October 12, 2008

Chi Chi Brought her Birthday Cake to Puppy Cottage

Chi Chi, a lovely Golden Retriever, brought her birthday cake to be shared with all her friends in Puppy Cottage, during her stay with us.

Wonder how does the cake look like? Below is the picture of the cakes...


Nice and Yummy right?

Want to have a look at the beautiful lady?


Isn't she beautiful?

Well her cake really did brought joy and smile to Puppy Cottage on that day. All her doggies friend enjoyed the cake. Some even give the pity eye, indicating that they wanted more of it. Below slide, will give you a glimpse of Chi Chi satisfied friends...



We, Puppy Cottage on behalf of our doggie friends would like to say a big thank you to Chi Chi and her owner, Nicole & Michael for sharing her birthday cake with us.

Thursday, August 16, 2007

Our Life in Cottage...

Following are the stories of life (Day Care & Boarding) in Puppy Cottage and most of it are self explanatory.


We are so comfortable on your lap. Please don't move...

Castor with Mia. Cute?

In addition, the following slide are more pictures on how are life in Puppy Cottage:



Intend to join us? Come over and have fun together, we are waiting... :)

Friday, May 18, 2007

Harry & Myra in Action!!

Ever wonder what happen to dogs who either board or in a day care with us? Were they being cage up for the duration of their stay with us? Fighting? Playing or running around our shop? We, at Puppy Cottage, do not like to cage up our friends who are boarding with us for their duration of stay with us. They will be free to roam around or in the designated playroom area.

Below are pictures of Harry playing or is he courting with Myra (Poodle) when she was boarding with us. We miss Myra presence around the shop. :(


Lastly, what do you all think both of them are doing? Playing or courting?